About
👋 Hi, I'm Geoff! I'm currently working as User Experience Design Consultant at Accenture, helping to design government services. I have almost 15 years commercial experience in design, specialising in interaction design and email (in particular interactive emails and accessibility in emails). I'm also experienced in print and digital design.
I currently work as an Interaction Designer, working within a multi-disciplinary agile team. I help combine business requirements and user needs to develop services that are beneficial to both stakeholders and users, using both Government Digital System (GDS) design system and the GOV.UK prototype kit to create prototypes that we can test with users, before analysing the findings and iterating on the design.
Whilst not at work, I enjoy spending time with my family and Golden Retriever (@lifeofmurphy_gr), as well as watching and playing sports, especially football, & movies, playing video games and reading.
Skills
Design
I've been designing a wide range of assets since 2012, ranging from digital assets to printed collateral, using a number of industry-standard programmes.
Development
I have over 8 years experience coding with HTML & CSS, mainly building emails, but I've also worked on updating & editing websites and landing pages.
UX/ UI
Working as part of a team to design and implement product enhancements based on user requirements.
Accessibility
Championing accessibility within emails, using my role at Communicator to educate brands on the importance of it.
Public Speaking
I'm confident in speaking in front of an audience and have presented talks on best practice and design topics.
Brands
In my roles, I've worked with some of the biggest brands in the UK, here's just a few of them.
Work Experience
User Experience Design Consultant
2022 - Present
Accenture, Newcastle
- Adhering to UX standards and patterns by working closely with both clients and colleagues
- Creating design assests, such as user flows and wireframes, prototypes, high-fidelity designs and reusable design components
- Advocating for the needs of the user
- Designing accessible products and services in line with WCAG standards
- Designing, facilitating and participating in design workshops, enabling collaboration, ideation and innovation
- Presenting work to client stakeholders, using storytelling to resonate with the audience
- Accommodating business rules and constraints whilst following a user-centric approach and rapidly testing and iterating my work
- Using insights from user research, feedback and data to inform decisions and confidently articulate design rationale to different audiences
- Collaborating with other teams and specialisms, such as developers, delivery and content
Product Designer
2021 - 2022
Oak Engage, Newcastle
- Create mockups for the user interface of new and current elements within Oak
- Solve problems using existing design system and where necessary creating new components
- Responsible for design tasks from start to finish
- Collaborate closely with other designers and developers
Senior Designer
2016 - 2021
Communicator Corp, Newcastle
- Responsible for the design and build of emails for customers, utilising best practice to ensure the best possible performance across devices.
- Highly skilled in responsive email design, whilst specialising in interactive emails.
- Presenting designs to customers, as well as delivering presentations to an audience at customer events.
- Collaborating with customers to ensure email campaigns are also delivered in a timely manner.
- Worked within a multidisciplinary team to provide UX/UI enhancements on the Communicator platform. This involved creating mock-ups and user flows.
Digital Marketing Executive
2014-2016
Pulman Motor Group, Sunderland
- Designing & creating HTML emails to send to customers, as well as implementing responsive email design
- Creating all marketing assets including for the website, emails & printed marketing materials
- Ensuring the company websites are kept up to date
- Creating & designing the email marketing strategy to improve the customer journey, including email automation.
Live Ops Representative
2012 - 2014
Eutechnyx, Gateshead
Sales Assistant progressing to Assistant Manager
2003 - 2012
Gamestation, South Shields, Metro Centre & Jarrow
Testimonials
I’d definitely recommend working with Geoff. Not only is he creative with execution, he brings other ideas to the table when problem solving. He’s a joy to have in the team and works well with everybody. If I was looking for advice Geoff would be one of the first people I’d go to.
Paul Lucherini
Commercial Director, J2 Global / Communicator
Geoff is an excellent designer with a keen eye for detail. Having worked with Geoff for a number of years, I’ve always found him creative, hardworking and generally just a great person to have on your team. He’s a problem solver, good at identifying issues, providing potential solutions and even implementing the solution too. His work in emails and HTML/CSS is particularly impressive, and in my opinion the work he’s produced in this area is second to none.
Jamie Jalleh
Brand Design Manager, Oak
I worked with Geoff for over 2 years and in that time I experienced nothing short of high levels of professionality, attention to detail and quality of work and execution. Geoff's ability to see beyond the brief and bring projects to life is unquestionable. He does so with efficacy, passion and care. I would highly recommend Geoff for any creative endeavour; to have him as part of your team is a privilege.
Amy Doyle
Head of Account Management & Client Services, J2 Global / Communicator
Geoff is one of those rare finds, a clued up creative who passionately believes in email design / dev and wants to keep getting better and better. I was delighted to bring Geoff into the design team at Communicator for his abundance of enthusiasm and email advocacy as much as his significant beard game. Winning the company award for innovation with his work on interactive email design was no accident. He went out of his way to pick up new skills and put them to use for customers. I’d 100% recommend Geoff as a person and hope to work with him again in the future.
Chris Palmer
Creative Services Manager, Communicator
I worked with Geoff on a bespoke project for a major client. This web applet was very high profile, involving senior members of both companies. Feedback was readily accepted and incorporated in to designs, and quickly turned around, be it from other members of the development team, senior stakeholders, or the client.
Will Mac
Product Manager, Oak
In my time working with Geoff I found him to be extremely passionate about his role, always looking to improve on his experience and push his skills to the highest standard. Never one to turn down helping others, assisting in workloads and always looking to improve on projects and procedures as a whole, he would make a great addition to any team.
Ashley Westgate
PR Manager, Eutechnyx
Geoff is a dedicated worker with great attention to detail and ability to adapt to any task or situation he faces. He proved many times to be capable of working outside of his comfort zone and no job was too hard for him to perform.
Working with Geoff has been a real pleasure and I can sincerely recommend him for any position.
Jakub Sołtysik
Community Manager, Eutechnyx
Contact
Whilst I have a day job, I'm open to small freelance projects that require a specialist in email design & development. Contact me if you have something in mind...